Cancellation & Refund Policy
This Cancellation & Refund Policy explains how subscriptions, cancellations, and refunds are handled on Meet Positives. By purchasing a subscription, you agree to the terms outlined below.
Subscription Cancellation
You may cancel your subscription at any time through your account settings or by contacting our support team.
- Cancellations stop future billing
- Your subscription will remain active until the end of the current billing period
- Access to premium features continues until the subscription expires
Canceling a subscription does not automatically result in a refund for unused time.
Refund Policy
Meet Positives generally does not offer refunds for subscription payments, including partially used billing periods.
Refunds may be considered only in limited circumstances, such as:
- Duplicate charges made in error
- Unauthorized transactions, subject to investigation
- Billing errors caused by technical issues on our platform
All refund requests are reviewed on a case-by-case basis and are not guaranteed.
Trial Subscriptions
If a free or discounted trial is offered, it will automatically convert to a paid subscription unless canceled before the trial period ends.
- You are responsible for canceling before the trial expiration date
- Failure to cancel will result in automatic billing
- Charges resulting from an uncanceled trial are not refundable
Auto-Renewal Notice
Subscriptions renew automatically at the end of each billing cycle unless canceled prior to the renewal date.
By purchasing a subscription, you authorize Meet Positives to charge your selected payment method on a recurring basis until cancellation.
How to Cancel
You can cancel your subscription by:
- Logging into your account and accessing subscription settings
- Following the cancellation instructions provided on the platform
- Contacting our support team through the Support / Submit a Request page
We recommend keeping confirmation of your cancellation for your records.
Chargebacks & Payment Disputes
Initiating a chargeback without first contacting Meet Positives may delay resolution and could result in account restrictions.
We encourage users to reach out to our support team through the Support / Submit a Request page to resolve billing concerns before contacting their payment provider.
Changes to This Policy
Meet Positives reserves the right to update or modify this Cancellation & Refund Policy at any time. Changes will be effective upon posting on this page.
Continued use of the platform after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have questions about cancellations or refunds, please contact our support team through the Support / Submit a Request page.